Category: Business, Finance & Law|
The author of the book: Jan van Bon
Format files: PDF, EPUB, TXT, DOCX
The size of the: 322 KB
Edition: Van Haren Publishing
Date of issue: 6 June 2010
Description of the book "ITIL: Volume 3: A Pocket Guide":Note: This pocket book is available in several languages: English, German, French, Dutch. This Pocket Guide is a concise summary of ITIL(R) V 3. A quick, portable reference tool to this leading standard within the Service Management community. What are the key service management processes? What is the 'lifecycle' approach?
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