Download EBOOK Be Our Guest: Perfecting the Art of Customer Service PDF for free


Download EBOOK Be Our Guest: Perfecting the Art of Customer Service PDF for free Category: Business, Finance & Law
The author of the book: The Disney Institute
Format files: PDF, EPUB
The size of the: 496 KB
Language: English
ISBN-13: 9781494562335
Edition: Tantor Media, Inc
Date of issue: 5 May 2015

Description of the book "Be Our Guest: Perfecting the Art of Customer Service":

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the tenth anniversary of the original "Be Our Guest," the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service. During the last twenty-five years, thousands of professionals from more than thirty-five countries and more than forty industries have attended business programs at Disney Institute and learned how to adapt the Disney approach for their PDF own organizations.

Download EBOOK Be Our Guest: Perfecting the Art of Customer Service PDF for free


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The Disney Institute

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Download EBOOK Be Our Guest: Perfecting the Art of Customer Service PDF for free



Download EBOOK Be Our Guest: Perfecting the Art of Customer Service for free

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