Category: Business, Finance & Law|
The author of the book: Ken Welsh
Format files: PDF, EPUB, TXT, DOCX
The size of the: 828 KB
Edition: Authorsolutions (Partridge Singapore)
Date of issue: 24 April 2014
Description of the book "Who Killed Customer Care?":Entrepreneur and Customer Service Guru Redman Folgate is mysteriously found dead in his mountain retreat. Has been journalist Rock Hardstuff is coincidentally on the scene and decides to solve the murder to redeem his career. Rock must weave his way through a myriad of bizarre characters before he can solve the Who Dunnit with a How Dunnit and so much more. Who Killed Customer Care? uses a comedy murder mystery allegory to explain the secrets of Customer and Client Communication.
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