Download EBOOK The Big Book of People Skills Games: Quick, Effective Activities for Making Great Impressions, Boosting Problem-solving Skills and Improving Customer Service PDF for free


Download EBOOK The Big Book of People Skills Games: Quick, Effective Activities for Making Great Impressions, Boosting Problem-solving Skills and Improving Customer Service PDF for free Category: Business, Finance & Law
The author of the book: Edward E. Scannell
Format files: PDF, EPUB
The size of the: 28.83 MB
Language: English
ISBN-13: 9780071745093
Edition: MCGRAW-HILL Professional
Date of issue: 16 August 2010

Description of the book "The Big Book of People Skills Games: Quick, Effective Activities for Making Great Impressions, Boosting Problem-solving Skills and Improving Customer Service":

Always say and do the right thing at the right time! Developing the necessary skills critical to teamwork and company success - taught in a fun group format. Meeting new people, developing listening skills, learning proper business etiquette, or dealing with difficult customers or coworkers are all challenges every company faces. "The Big Book of People Skills Games" offers a host of interactive yet engaging games you can use to tackle all of these communication-challenged areas within your group. Results: effective communication, greater team confidence, and improved customer service. These short but fun games can be adapted to any setting, cost virtually PDF nothing, and show you how to boost both employee and customer interaction, reduce absenteeism, and foster a more positive and productive environment - all necessary ingredients for company growth and success. "The Big Book of People Skills Games" helps you: improve internal and external communication; promote group thinking on potential problems facing the company; build stronger relationships with coworkers and clients; and, teach your team about proper work procedures. This is the complete reference for enhancing interpersonal skills - both personally and professionally - from the trusted "Big Book" series.

Download EBOOK The Big Book of People Skills Games: Quick, Effective Activities for Making Great Impressions, Boosting Problem-solving Skills and Improving Customer Service PDF for free


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Edward E. Scannell

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Download EBOOK The Big Book of People Skills Games: Quick, Effective Activities for Making Great Impressions, Boosting Problem-solving Skills and Improving Customer Service PDF for free



Download EBOOK The Big Book of People Skills Games: Quick, Effective Activities for Making Great Impressions, Boosting Problem-solving Skills and Improving Customer Service for free

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