Download EBOOK ITIL Service Strategy PDF for free


Download EBOOK ITIL Service Strategy PDF for free Category: Computing
The author of the book: The Cabinet Office
Format files: PDF, EPUB, TXT, DOCX
The size of the: 382 KB
Language: English
ISBN-13: 9780113313044
Edition: The Stationery Office
Date of issue: 1 August 2011

Description of the book "ITIL Service Strategy":

The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. ITIL Service Strategy provides a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the service lifecycle stays focused on the business case and relates to all the companion process elements that follow. Subsequent titles will link deliverables to meeting the business goals, requirements and service management principles described in this publication. Key features: The updated ITIL publications share a similar standard structure (including generic content in Chapters 1, 2 and 6), to improve consistency and aid PDF navigation. Some content has been reorganized to improve flow and readability, and ensure alignment across the suite - including clarification around interfaces, and inputs and outputs across the service lifecycle. Terminology has been clarified and made consistent across the publications and the ITIL glossary.

Download EBOOK ITIL Service Strategy PDF for free


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The Cabinet Office

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Download EBOOK ITIL Service Strategy PDF for free



Download EBOOK ITIL Service Strategy for free

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