Download EBOOK IT Service Management: A Guide for ITIL Foundation Exam Candidates PDF for free


Download EBOOK IT Service Management: A Guide for ITIL Foundation Exam Candidates PDF for free Category: Computing
The author of the book: Ernest Brewster
Format files: PDF, EPUB, TXT, DOCX
The size of the: 9.67 MB
Language: English
ISBN-13: 9781906124939
Edition: BCS, The Chartered Institute for IT
Date of issue: 8 May 2012

Description of the book "IT Service Management: A Guide for ITIL Foundation Exam Candidates":

ITIL(R) is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. The guide introduces ITIL to Foundation Examination candidates and offers a practical understanding of IT service management. This new edition is compatible with the 2011 update to ITIL(R). It includes the following additional processes: business relationship management; design coordination; strategy management for IT services; transition planning and support. An ITIL(R) licensed product.

Download EBOOK IT Service Management: A Guide for ITIL Foundation Exam Candidates PDF for free


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Ernest Brewster

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Download EBOOK IT Service Management: A Guide for ITIL Foundation Exam Candidates PDF for free



Download EBOOK IT Service Management: A Guide for ITIL Foundation Exam Candidates for free

Download PDF: it-service-management-a-guide-for-itil-foundation-exam-candidates.pdf Download IT Service Management: A Guide for ITIL Foundation Exam Candidates PDF
 
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