The author of the book: Mark Anstey
Format files: PDF, EPUB, TXT, DOCX
The size of the: 988 KB
Edition: Juta Academic
Date of issue: 1 May 2000
Description of the book "Managing Change: Negotiating Conflict":This remarkable book updates and expands on the previous edition, adding three new chapters. The purpose of this book is to provide an understanding of conflict and an introduction to the skills of negotiation and problem solving. It provides insights and skills to those who seek to manage conflict situations through negotiation and joint problem-solving, providing a comprehensive collection of process maps, tools and techniques to assist in the achievement of settlements in often complex exchanges.
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