Download EBOOK Managing Information Services: A Transformational Approach PDF for free


Download EBOOK Managing Information Services: A Transformational Approach PDF for free Category: Reference
The author of the book: Jo Bryson
Format files: PDF, EPUB, TXT, DOCX
The size of the: 13.39 MB
Language: English
ISBN-13: 9780754646310
Edition: Ashgate Publishing Limited
Date of issue: 1 October 2006

Description of the book "Managing Information Services: A Transformational Approach":

This new edition of "Managing Information Services" has been significantly revised and restructured to reflect the need for libraries and information services to manage the transformation necessary to become more relevant to the knowledge age's dynamic, customer-centred environment. It reflects the move from managing physical assets to exploiting knowledge, technology and innovation; new models of learning; global, mobile communication and new delivery mechanisms with a focus on relationships. Introductory sections on management and strategic influences emphasise the importance of knowledge management skills, teamworking, corporate responsibility and customer satisfaction as a driver for change. A new section on corporate governance has PDF been added that includes managing different forms of capital, and there is expanded coverage of investment, security, risk management and business continuity. Maintaining a competitive advantage through service quality and multiple delivery channels is another theme found throughout the book. Recommended reading for students, this is also acknowledged as a comprehensive and yet sufficiently detailed reference on the key management subjects for information service managers.

Download EBOOK Managing Information Services: A Transformational Approach PDF for free


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Jo Bryson

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Download EBOOK Managing Information Services: A Transformational Approach PDF for free



Download EBOOK Managing Information Services: A Transformational Approach for free

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